Great luxury is led, not managed
For 20 years our founder, Liz Wilch, has delivered leadership capability training across the world of luxury. Today Haus of Amber runs courses and coaching for in-house teams to accelerate performance — delivered by Liz alongside key faculty drawn from our Members Directory collective.
Discuss your leadership priorities
Liz Wilch · Founder, Haus of Amber
Courses, coaching and accelerators
Leadership Courses
Cohort-based programmes for store, regional and head-office leaders, built around the realities of luxury retail, hospitality and lifestyle.
One-to-One Coaching
Confidential executive and emerging-leader coaching that sharpens judgement, presence and the ability to lead through change.
Team Accelerators
Focused in-house intensives that align leadership teams on standards, behaviours and commercial priorities.
Led by Liz. Strengthened by the collective.
Every programme is led by Liz and enriched by hand-selected faculty from the Haus of Amber Members Directory — senior practitioners from luxury fashion, jewellery, hospitality, CRM and client strategy. Your teams learn from people who have led in the rooms they are leading in now.
- Leading with presence and emotional intelligence
- Coaching advisors to performance
- Building client-centric team cultures
- Commercial acumen and KPI ownership
- Leading through change and transformation
- Difficult conversations and feedback
- Talent development and succession
- Service standards and brand ambassadorship
Discover
We listen to your leaders, observe the floor and define the capability gaps that matter commercially.
Design
A bespoke programme shaped to your house codes, your clients and your performance goals.
Deliver & embed
Courses and coaching delivered in-house, with follow-through so new behaviours hold under pressure.