Strategy · Training · Events

Where luxury brands turn customer relationships into competitive advantage.

Liz Wilch, founder of Haus of Amber

Our Philosophy

Human connection is the ultimate luxury.

We help luxury, premium and emerging brands transform clienteling from a sales activity into a strategic business capability—creating deeper relationships, stronger loyalty and measurable growth.

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The Founder

Experience shaped inside the world’s most respected maisons.

Founder and Executive Trainer and Coach

For more than two decades, our founder, Liz Wilch, has worked within some of the world's most respected luxury maisons, leading initiatives across client development, learning and development, sales partnerships, and luxury experiences. Throughout her career, one truth remained constant: in luxury, relationships are the ultimate competitive advantage.

Haus of Amber was created to help brands unlock the full potential of those relationships. We equip leaders and teams with the mindset, skills and confidence to build deeper connections, increase loyalty and drive measurable commercial growth.

Through consulting, training, coaching and luxury experience curation, we create a consistent approach to relationship building across every client touchpoint—working with trusted international education specialists, facilitators and production partners.

Amber is a symbol of anticipation, opportunity and forward momentum. That is exactly what we help brands do: prepare for the next generation of luxury clients and create relationships that endure long after the point of purchase.

Measured Impact

20+

Years Experience

200+

Events Produced

50+

Global Brands

10+

Industries

£500m+

Direct Events Revenue

20k+

Employees Trained

Double Digit+

Retention Growth

18k+

New Clients Recruited

Our People

A trusted collective

Luzia Zua portrait

Luzia Zua

Strategy Lead

With a background in customer services, account management and relationship management, Luzia is the client’s single point of contact throughout each project.

Vanessa Berry portrait

Vanessa Berry

Events Lead

Vanessa leads training-event preparation and delivery, shaping every experiential detail of the learning environment.

Our Principles

The standards behind every engagement.

01

Discretion

We protect our clients’ stories with unwavering confidentiality.

02

Craft

Every detail is intentional, considered and executed with precision.

03

Empathy

Understanding the person is always the foundation of connection.

04

Vision

We see possibilities others miss while honouring what makes a brand distinct.

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“Luxury is the feeling someone has when they enter your world and know that they belong there.”
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